:root{--primary: #1976d2;--primary-dark: #0d47a1;--bg: #f5f7fa;--text: #212121;--border: #e3e8ee;--hijau: #2e7d32;--kuning: #f9a825;--merah: #c62828}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:Plus Jakarta Sans,system-ui,sans-serif;-webkit-font-smoothing:antialiased}button{font-family:inherit}.card{background:#fff;border:1px solid var(--border);border-radius:14px;padding:20px}.card--urgent{border-color:var(--merah)}.card--urgent .section-title{color:var(--merah);display:flex;align-items:center;gap:8px}.card--urgent .section-title:before{content:"!";display:inline-flex;align-items:center;justify-content:center;width:20px;height:20px;border-radius:50%;background:var(--merah);color:#fff;font-size:13px;font-weight:800;flex-shrink:0}.btn-primary{width:100%;padding:14px;border:0;border-radius:12px;background:var(--primary);color:#fff;font-size:16px;font-weight:700;cursor:pointer}.btn-primary:disabled{opacity:.6;cursor:default}.input{width:100%;padding:12px 14px;border:1px solid #cfd8dc;border-radius:12px;font-size:15px;font-family:inherit}.input:focus{outline:2px solid var(--primary);outline-offset:-1px}.label{display:block;font-size:13px;font-weight:600;margin:14px 0 6px}.checkbox-label{display:flex;align-items:center;gap:8px}.btn-secondary{padding:10px 16px;border:1px solid var(--border);border-radius:12px;background:#fff;color:var(--text);font-size:14px;font-weight:700;cursor:pointer}.btn-secondary:disabled{opacity:.5;cursor:default}.btn-primary-inline{padding:10px 18px;border:0;border-radius:12px;background:var(--primary);color:#fff;font-size:14px;font-weight:700;cursor:pointer}.btn-primary-inline:disabled{opacity:.6;cursor:default}.btn-link{border:0;background:none;color:var(--primary);font-weight:700;cursor:pointer;padding:0}.error-text{color:var(--merah);font-weight:600}.muted{color:#546e7a}.small{font-size:12px}.mono{font-family:Roboto Mono,ui-monospace,monospace}.empty-state{color:#546e7a;padding:20px 0;text-align:center}:root{--nav-w: 256px;--nav-w-collapsed: 76px;--topbar-h: 64px;--surface: #fff;--text-muted: #546e7a;--text-faint: #90a4ae;--primary-soft: #e8f1fe;--shadow-sm: 0 1px 2px rgba(16, 24, 40, .04), 0 1px 3px rgba(16, 24, 40, .06);--shadow-lg: 0 20px 48px -12px rgba(6, 34, 102, .28);--ease: cubic-bezier(.2, 0, 0, 1)}.app-shell{display:flex;min-height:100vh}.app-nav{position:sticky;top:0;height:100vh;width:var(--nav-w);flex:0 0 var(--nav-w);background:var(--surface);border-right:1px solid var(--border);display:flex;flex-direction:column;transition:width .2s var(--ease),flex-basis .2s var(--ease);overflow:hidden;z-index:40}.app-nav-brand{display:flex;align-items:center;gap:10px;height:var(--topbar-h);flex:0 0 var(--topbar-h);padding:0 18px;border-bottom:1px solid var(--border)}.app-nav-brand-text{display:flex;flex-direction:column;min-width:0;flex:1}.app-nav-brand strong{font-size:17px;font-weight:800;letter-spacing:-.2px;line-height:1.2}.app-nav-brand span{display:block;font-size:12px;color:var(--text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.app-nav-close{display:none;width:36px;height:36px;border:0;border-radius:10px;background:none;color:var(--text-muted);cursor:pointer;align-items:center;justify-content:center;flex-shrink:0}.app-nav-scroll{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden;padding:16px 12px;display:flex;flex-direction:column;gap:20px;scrollbar-width:thin}.app-nav-footer{flex:0 0 auto;padding:10px 12px 14px;border-top:1px solid var(--border);display:flex;flex-direction:column;gap:2px}.nav-group{display:flex;flex-direction:column;gap:2px}.nav-group-title{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-faint);padding:0 12px;margin-bottom:6px;white-space:nowrap}.nav-item{display:flex;align-items:center;gap:12px;min-height:40px;padding:8px 12px;border-radius:10px;color:var(--text);text-decoration:none;font-weight:600;font-size:14px;line-height:1.2;position:relative;transition:background-color .12s,color .12s}.nav-item-icon{flex-shrink:0;color:var(--text-muted);transition:color .12s}.nav-item-label{flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.nav-item-badge{flex-shrink:0;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--kuning);color:#3e2723;font-size:11px;font-weight:800;display:inline-flex;align-items:center;justify-content:center}.nav-item:hover{background:var(--bg)}.nav-item:hover .nav-item-icon{color:var(--text)}.nav-item.is-active{background:var(--primary-soft);color:var(--primary-dark)}.nav-item.is-active .nav-item-icon{color:var(--primary);font-variation-settings:"FILL" 1,"wght" 400,"GRAD" 0,"opsz" 20}.nav-item.is-active:before{content:"";position:absolute;left:-12px;top:8px;bottom:8px;width:3px;border-radius:0 3px 3px 0;background:var(--primary)}.nav-item:focus-visible{outline:2px solid var(--primary);outline-offset:2px}button.nav-item{width:100%;text-align:left;background:none;border:none;cursor:pointer;font-family:inherit}.nav-item--collapse{color:var(--text-muted);font-weight:500}.app-nav.is-collapsed{width:var(--nav-w-collapsed);flex-basis:var(--nav-w-collapsed)}.app-nav.is-collapsed .app-nav-brand{justify-content:center;padding:0}.app-nav.is-collapsed .app-nav-brand-text,.app-nav.is-collapsed .nav-item-label{display:none}.app-nav.is-collapsed .nav-group-title{height:1px;margin:4px 8px 8px;padding:0;background:var(--border);overflow:hidden;color:transparent;font-size:0}.app-nav.is-collapsed .nav-group:first-child .nav-group-title{display:none}.app-nav.is-collapsed .nav-item{justify-content:center;padding:8px 0}.app-nav.is-collapsed .nav-item.is-active:before{left:-12px}.app-nav.is-collapsed .nav-item-badge{position:absolute;top:4px;right:6px;min-width:16px;height:16px;font-size:10px;padding:0 4px}.app-nav-backdrop{display:none}.platform-badge{display:inline-block;padding:3px 10px;border-radius:999px;font-size:11px;font-weight:700;background:#ede7f6;color:#5e35b1;white-space:nowrap}.platform-operator{display:flex;align-items:center;gap:10px;font-size:13.5px;min-width:0}.platform-operator-email{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:260px}.app-main{flex:1;min-width:0;display:flex;flex-direction:column}.app-topbar{position:sticky;top:0;z-index:30;height:var(--topbar-h);flex:0 0 var(--topbar-h);background:#ffffffdb;-webkit-backdrop-filter:saturate(180%) blur(12px);backdrop-filter:saturate(180%) blur(12px);border-bottom:1px solid var(--border);display:flex;align-items:center;gap:16px;padding:0 24px}.topbar-icon-btn.topbar-menu-btn{display:none;margin-left:-8px}.app-topbar-title{display:flex;flex-direction:column;min-width:0;flex:0 1 auto;line-height:1.2}.app-topbar-crumbs{display:flex;align-items:center;min-width:0;font-size:16px;font-weight:800;letter-spacing:-.2px}.app-topbar-crumb{display:inline-flex;align-items:center;min-width:0}.app-topbar-crumb-link{color:var(--text-muted);font-weight:600;text-decoration:none;white-space:nowrap}.app-topbar-crumb-link:hover{color:var(--primary-dark);text-decoration:underline}.app-topbar-crumb-sep{color:var(--text-faint);margin:0 2px;font-size:18px}.app-topbar-page{font-size:16px;font-weight:800;letter-spacing:-.2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.app-topbar-hotel{font-size:12px;color:var(--text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.app-content{flex:1;min-width:0;width:100%;max-width:1480px;margin:0 auto;padding:24px 28px 40px;overflow-x:auto}.page-title{margin:0 0 16px;font-size:22px;font-weight:800}.page-header{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px;flex-wrap:wrap}.page-actions{display:flex;gap:10px}.section-title{margin:0 0 12px;font-size:15px;font-weight:700}.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-bottom:20px}.kpi-card{display:flex;flex-direction:column;gap:6px}.kpi-label{font-size:13px;color:#546e7a;font-weight:600}.kpi-value{font-size:28px;font-weight:800}.dashboard-grid{display:grid;grid-template-columns:minmax(0,2fr) minmax(0,1fr);gap:16px;align-items:start}@media (max-width: 900px){.dashboard-grid{grid-template-columns:1fr}}.table-wrap{overflow-x:auto}.table{width:100%;border-collapse:collapse;font-size:14px}.table th,.table td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--border);white-space:nowrap}.table td:nth-child(3),.table td:nth-child(4){white-space:normal}.table thead th{position:sticky;top:0;background:#fff;font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:#546e7a}.table tbody tr:nth-child(2n){background:#fafbfc}.checkbox-col{width:36px}.badge{display:inline-block;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:700}.badge--hijau{background:#e8f5e9;color:var(--hijau)}.badge--kuning{background:#fff8e1;color:var(--kuning)}.badge--merah{background:#ffebee;color:var(--merah)}.badge--biru{background:#e3f2fd;color:var(--primary-dark)}.pill-group{display:flex;gap:8px;flex-wrap:wrap}.pill{padding:7px 14px;border-radius:999px;border:1px solid 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li:last-child{border-bottom:0;padding-bottom:0}.activity-time{font-size:12px;color:#546e7a;margin-bottom:2px}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a73;display:grid;place-items:center;padding:20px;z-index:50}.modal-panel{width:420px;max-width:100%;max-height:90vh;overflow-y:auto}.modal-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}.modal-header h2{margin:0;font-size:18px;font-weight:800}.modal-close{border:0;background:none;font-size:22px;line-height:1;cursor:pointer;color:#546e7a}.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:20px}.qr-placeholder{background:var(--bg);border-radius:4px}.qr-image{display:block}.print-preview{position:fixed;top:0;right:0;bottom:0;left:0;overflow:auto;background:var(--bg);padding:24px;z-index:50}.print-preview-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:16px;flex-wrap:wrap}.print-preview-toolbar 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20px;text-align:center;cursor:pointer;color:#546e7a;background:#fafbfc}.dropzone.is-dragover{border-color:var(--primary);background:#e3f2fd;color:var(--primary-dark)}.mapping-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px;margin:16px 0}.mapping-field{display:flex;flex-direction:column;gap:6px}.findings-table{max-height:360px;overflow-y:auto}.wizard-actions{display:flex;justify-content:space-between;gap:10px;margin-top:20px}.import-summary{display:flex;gap:16px;flex-wrap:wrap;margin:16px 0}.import-summary .kpi-card{min-width:140px}.card-grid{display:grid;grid-template-columns:repeat(2,85mm);gap:4mm;justify-content:start}.employee-card{width:85mm;height:54mm;border:1px dashed #90a4ae;padding:4mm;box-sizing:border-box;display:flex;align-items:center;gap:4mm;break-inside:avoid}.employee-card-info{display:flex;flex-direction:column;gap:1.5mm;font-size:10px;line-height:1.3;min-width:0}.employee-card-info 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print{@page{size:A4;margin:8mm}.app-shell,.no-print{display:none!important}.print-preview{position:static;overflow:visible;padding:0;background:#fff}.sheet{box-shadow:none;border:0;margin:0;width:auto;min-height:auto;page-break-after:always}.sheet:last-child{page-break-after:auto}.sticker{break-inside:avoid}*{-webkit-print-color-adjust:exact;print-color-adjust:exact}}.badge--wo-open{background:#eceff1;color:#37474f}.badge--wo-assigned{background:#e3f2fd;color:var(--primary-dark)}.badge--wo-in_progress{background:#fff8e1;color:var(--kuning)}.badge--wo-pending_verification{background:#ede7f6;color:#5e35b1}.badge--wo-closed{background:#e8f5e9;color:var(--hijau)}.badge--wo-rejected,.badge--prio-mendesak{background:#ffebee;color:var(--merah)}.badge--prio-tinggi{background:#fff3e0;color:#ef6c00}.badge--prio-sedang{background:#fff8e1;color:var(--kuning)}.badge--prio-rendah{background:#eceff1;color:#546e7a}.modal-panel--wide{width:620px}.wo-detail-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px 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12px;font-size:12px}.kanban{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;align-items:start}@media (max-width: 900px){.kanban{grid-template-columns:1fr}}.kanban-col{background:#fff;border:1px solid var(--border);border-radius:14px;padding:14px;min-height:120px;display:flex;flex-direction:column;gap:10px;transition:background-color .1s ease}.kanban-col.is-dragover{background:#e3f2fd}.kanban-col-header{display:flex;align-items:baseline;justify-content:space-between}.kanban-card{background:var(--bg);border:1px solid var(--border);border-radius:12px;padding:12px;cursor:grab;display:flex;flex-direction:column;gap:6px}.kanban-card--sla{border-color:var(--merah);box-shadow:0 0 0 1px var(--merah) inset}.kanban-card-top{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.kanban-card-room{font-weight:700;font-size:13px;color:var(--primary-dark)}.kanban-card-title{font-size:14px}.kanban-card-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:4px}.badge--complaint-baru{background:#e3f2fd;color:var(--primary-dark)}.badge--complaint-ditangani{background:#fff8e1;color:var(--kuning)}.badge--complaint-selesai{background:#e8f5e9;color:var(--hijau)}.roster-grid td{cursor:pointer;text-align:center;min-width:84px;font-weight:600;-webkit-user-select:none;user-select:none}.roster-grid td:first-child{cursor:default;text-align:left;font-weight:500}.roster-cell--pagi{background:#e3f2fd;color:var(--primary-dark)}.roster-cell--siang{background:#fff8e1;color:var(--kuning)}.roster-cell--malam{background:#ede7f6;color:#4527a0}.roster-cell--libur{background:#eceff1;color:#546e7a}.roster-grid.is-locked td,.roster-cell.is-locked{cursor:not-allowed;opacity:.85}.form-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:0 16px}.badge--room-active{background:#e8f5e9;color:var(--hijau)}.badge--room-inactive{background:#eceff1;color:#546e7a}.badge--room-held{background:#ffebee;color:var(--merah)}.badge--grade-a{background:#e8f5e9;color:var(--hijau)}.badge--grade-b{background:#e3f2fd;color:var(--primary-dark)}.badge--grade-c{background:#fff8e1;color:var(--kuning)}.badge--grade-d{background:#ffebee;color:var(--merah)}.rqci-alert{display:flex;align-items:center;gap:10px;background:#ffebee;border:1px solid #ffcdd2;border-radius:12px;padding:12px 16px;margin-bottom:16px;color:var(--merah);font-size:13.5px}.rqci-detail-item{border:1px solid var(--border);border-radius:10px;padding:12px 14px;margin-bottom:10px}.rqci-detail-photos{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}.rqci-detail-photos img{width:80px;height:80px;object-fit:cover;border-radius:8px;border:1px solid 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